Green Rebate Programs
Assistance Program

Our assistance programs help low-income residents and customers with vital medical equipment.

Which type of Assistance Program would you like to see?
Utilicare Program

Utilicare is a medical support program for residential electric customers. It provides electricity at an adjusted rate structure to any household with a full-time resident who regularly requires the use of any of these electronic devices:

  • Permanently installed electric space heating for paraplegic, quadriplegic, hemiplegic or multiple sclerosis patients
  • Permanently installed electric air conditioning for multiple sclerosis or scleroderma patients
  • Request for an essential electric medical device not listed below is subject to approval



 

What are the Benefits?
At Riverside Public Utilities, we understand that certain medical conditions require the use of electronic devices or appliances. This may cause your electric consumption to increase beyond normal patterns. To help offset the added expenses a medical condition of this nature places on the household budget, Utilicare offers a reduced electric rate for the use of certain medical equipment.

 



 

 Important Notice
Although Riverside Public Utilities will make every effort to supply uninterrupted service, continuous service cannot be guaranteed. In the event of a power outage, patients requiring the use of life support equipment are responsible for providing their own backup power system. Utilicare participants are also required to complete a third party notification form for emergency purposes. Program participation does not guarantee service on delinquent or past due accounts.

 



 

How Do I Apply?

A separate program application and physician's certification of medical condition are required. To apply, please print the appropriate forms by clicking on the “Download Application” button on the upper right side of this page. Required forms should be completely filled out by the utility account holder and their physician, then mailed or dropped off at Customer Service at 3460 Orange Street, Riverside CA 92501.

If you have questions, please call Customer Service at 951-782-0330.
 

 


 

Typical Qualifying Medical Devices

  • Aerosol tent
  • Apnea monitor
  • Blood pump
  • Compressor/concentrator
  • Electric nerve stimulator
  • Electrostatic nebulizer
  • Extremity heating device for respirator pump
  • Hemodialysis machine
  • Heparin pump
  • Hospital bed
  • IPPB machine
  • Iron lung
  • Motorized wheelchair
  • Oxygen concentrator
  • Portable volume ventilator
  • Pressure pad
  • Pressure pump
  • Respirators
  • Reverse osmosis system
  • Suction device
  • Ultrasonic nebulizer

 


 

Program Guidelines

  • This program is available to RPU residential electric customers with a full-time resident who requires the use of qualified electric devices for medical reasons. If applicant is a tenant or renter, the property owner must sign the application.
  • The adjusted rate structure depends on the qualifying medical device and usage.
  • Customers with a non-permanent medical condition must submit a completed Utilicare application every year. A physician’s recertification will be required every two years to continue enrollment.
  • Customers with a permanent medical condition must submit a completed Utilicare application every two years. RPU will periodically review applications on file and may require a physician’s recertification, as needed. All medical information contained in the application is confidential.
  • RPU makes every effort to supply uninterrupted service, although continuous service cannot be guaranteed due to circumstances beyond RPU control. Customers requiring the use of life-support equipment should have their own power backup systems.
  • Applications are subject to approval and periodic review by RPU.
  • A new application may be required when there is an electric customer address change.
  • Electric customers are required to notify RPU when medical equipment is no longer necessary.
  • Program participation does not guarantee service on delinquent or past due accounts.
  • Program is subject to change without prior notification.
 
What Do I Need To Do?
Select the rebate programs of which you would like to participate:
Utilicare
Complete the application including all applicable receipts and mail to:
Riverside Public Utilities
Customer Service

3460 Orange Street
Riverside CA 92501
Download Application